Skip to content
CNR Medicare

Medical Store

Medical Products Delivered in Istanbul

Everything You Need for Health & Recovery in Istanbul

A medical store in Istanbul is easy to find on a map and hard to use when you do not read Turkish labels and your day is already booked.

Travel essentials on a wooden table: water bottle, pill organiser, zip pouch, spray bottle and headphones
  • Hotel, Airbnb or residenceWe come to where you are staying
  • WhatsApp or phoneRequest by WhatsApp, phone or the form.

A medical store in Istanbul is easy to find on a map and hard to use when you do not read Turkish labels and your day is already booked. CNR Medicare coordinates product orders instead: supplements, measuring devices, travel health items, temporary equipment and post-surgery supplies, delivered to the address where you are staying. This route is supply only: there is no examination and no call-out, and the team works from the list you send. Availability and the delivery window are confirmed item by item before anything is dispatched.

Choose products from a specific need

A medical product request is easiest to arrange when you know the exact item or at least its intended use. Send a product name, a photo of the label, a specification, size and quantity where available. Similar-looking devices or support products may differ in compatibility and purpose. CNR Medicare coordinates sourcing and delivery for visitors staying in Istanbul; it does not prescribe treatment or choose medical equipment on clinical grounds.

The catalogue covers vitamins and supplements, travel health essentials, monitoring devices, medical equipment, aftercare supplies and products connected to an existing recovery plan. A tourist health kit groups practical travel items, while individual product pages explain what information matters for a particular category. Stock, brand, availability and the final price must be confirmed for the actual request.

For a device, write down the model or compatible accessory shown in the instructions you already have. For a wound item, use the product type and size given by the treating team. For a supplement, include the ingredient list and formulation rather than a broad wellness aim. The supplier can then identify what is actually available and show any proposed difference before payment. If your request is based on a new symptom rather than an established product list, seek a clinician or pharmacist’s advice first. A delivery service can transport a product but cannot determine the cause of illness or make a treatment choice.

Find the right product category

A thermometer or blood pressure monitor belongs on the monitoring devices page; a wheelchair or other mobility aid belongs under medical equipment. Dressings and compression items should be identified from the treating team’s aftercare instructions. Vitamins and supplements are a separate request from injectable or IV products. The tourist health kit is a starting point for several travel items, while travel health essentials lets you request particular products without accepting an unspecified bundle.

These distinctions matter because selection questions differ. A monitor needs a suitable measurement method and compatible accessories. A rental device needs dimensions, use period, delivery and collection terms. A wound product needs the type and size specified by the treating clinician. Sending the reason for the request helps the team ask the right logistical questions without turning a supply enquiry into a medical recommendation.

Check specifications before ordering

A familiar label from another country may not describe the same formulation or device in Türkiye. Review ingredients, concentration, dimensions, connection type, packaging and instructions for the proposed item where relevant. If the exact requested item cannot be supplied, ask what differs in the proposed alternative. Do not accept a clinically meaningful change solely because the packaging looks alike.

Prescription products require the appropriate prescription and pharmacy process. A pharmacist or clinician should address questions about dosage, compatibility, interactions or whether a product suits your condition. For post-operative items, keep your surgeon’s written directions at hand. Product coordination can help obtain what was specified, but it cannot override the professional who is responsible for your care.

Understand hotel delivery

Give the delivery address, accommodation name, reachable contact number and any reception instructions. Confirm the proposed product list, quantities, total quote, delivery arrangement and who can receive the parcel. Hotel reception rules vary; ask your hotel whether it will accept an item before relying on unattended drop-off. A request is only an enquiry until the item and delivery details have been agreed.

On receipt, compare labels and quantities with the confirmed order. Check packaging and any storage instructions before use. If an item is missing or different, contact the supplier through the agreed route and do not assume the replacement is interchangeable. For rented equipment, clarify accessories, return date, collection location and any deposit or damage terms before accepting the arrangement. When ordering from outside Türkiye, keep a clear photograph of the original label and any written equipment specification. Share only the information needed to identify the product, then review the proposed local item before payment. This reduces errors caused by similar names across countries.

Separate supplies from clinical care

A product may support an existing plan, yet the website cannot tell you why a symptom appeared or whether a treatment should change. If you are asking for a dressing because a wound looks different, or for a monitoring device because you feel unwell, describe the health concern to a clinician. Likewise, a request for IV-related items is not an instruction to self-administer an infusion.

Clinical services have their own booking and suitability decisions. Hotel aftercare can be relevant when a treating team has ordered care tasks, and a doctor visit may be more appropriate when the problem needs assessment. The medical store remains a supply and delivery route. CNR Medicare coordinates it; the provider, clinician and pharmacist keep their respective professional responsibilities. A catalogue photograph alone cannot confirm that a device fits your existing equipment or that a supplement is appropriate for you. Keep the exact product specification and any clinician instruction available when reviewing the proposed order. Ask which professional should answer a clinical compatibility question.

Confirm the order and next step

Ask whether the proposed offer covers purchase or rental, required accessories, delivery, collection and any return conditions. Keep a record of the confirmed specification so you can check the parcel. If you are buying for someone else, ensure the item is matched to that person’s instructions and that they can receive it at the accommodation.

Need help right now?

Share your hotel, symptoms or service request on WhatsApp to ask about service availability.

How it works

  1. Send a product request: Name the product group you are looking at rather than the whole catalogue: supplements, devices, travel items, equipment or aftercare supplies.
  2. Clarify specifications and quantity: Say whether you hold a written list from a clinic or are choosing from scratch, because the two routes are handled differently.
  3. Review stock and substitutions: Give the district and the name your accommodation booking is under, and say who may accept the parcel.
  4. Agree delivery terms: Ask for availability and the delivery window on each line before you confirm the order.
  5. Check the received order: Check whether an item is sold outright or rented, and what the return arrangement is.

Hunting for a pharmacy shelf, or having it delivered to your hotel

Looking for a supplement, a support garment or a piece of medical equipment abroad means finding the shop, reading labels in another language, and carrying it back. Ordering it through us means naming what you need and receiving it where you are staying.

  • On your own: finding the right shop in an unfamiliar district → With CNR: the order is delivered to your hotel
  • On your own: reading labels and packaging in a language you don't use → With CNR: what you are ordering is explained in your language
  • On your own: carrying it back across the city → With CNR: it arrives at your room
  • Hotel, Airbnb or residence — ordered through one WhatsApp thread

CNR Medicare coordinates medical services for visitors in Istanbul. We are not a hospital or a clinic: examination, treatment and laboratory analysis are carried out by the licensed health professionals and partner facilities we work with.

Tell us what you need

Share a brief request and your preferred contact number. The team will clarify the service and proposed arrangements with you.

At your location

Frequently asked questions

Do I have to come to a shop in person?

No. The whole order is handled remotely and the products are delivered to the address where you are staying.

Can you supply prescription medicines?

No. Prescription decisions belong to a doctor and a pharmacy. The store covers products that do not require that step.

How do I know an item is available?

Ask the team to confirm each line of your list. Availability is checked per order rather than assumed from the category page.

Can I order for someone else in my group?

Yes, as long as you give the delivery address and a contact who will be reachable when the parcel arrives.

What if I do not know which product I need?

Describe the situation instead of guessing a product name. The team will point you to the relevant category page or to a service that suits better.

Is a delivery the same as a medical consultation?

No. Nobody examines you on this route. If you need an assessment, that is a separate service with a clinician.

Can I order late at night?

Requests are accepted through the request channel. The delivery window itself is agreed after the list is confirmed.

Do you deliver outside central Istanbul?

Ask before you order. Addresses further out are possible in principle, but the timing is confirmed for that address specifically.

Can I send a photograph of the product label?

Yes, a clear image can help identify the exact size, formulation and manufacturer shown on a previous package. The proposed item should still be checked against the original request before you confirm an order.

Can a hotel reception accept my order?

Confirm that the hotel permits delivery and how your parcel should be identified. Give a reachable contact number in case the courier cannot hand it over as planned.

Updated

Send a request