Frequently Asked Questions
General Information
Do you provide services in English?
Yes, our medical liaison team and professionals are fully equipped to provide support and services in English, ensuring clear communication throughout your care journey.
Can you visit my hotel or Airbnb?
Absolutely. We provide medical services directly at your hotel or Airbnb accommodation in Istanbul, allowing you to receive care comfortably without needing to travel.
How quickly can you arrive?
Timing depends on your location; we aim to respond as quickly as possible.
Can you write an online prescription?
Yes, following an online doctor consultation, if appropriate, the consulting physician can issue an online prescription for necessary medications.
Which areas of Istanbul do you serve?
We cover a wide range of areas across Istanbul. Please contact our coordination team with your location to confirm service availability for your specific area.
Can I get a blood test at my hotel?
Yes, our professional team can visit your hotel to collect blood and urine samples for various laboratory tests and check-up panels.
How are test results delivered, and can a doctor review them?
Test results are delivered to you digitally. If required, a doctor can review and interpret the results, providing further medical advice or treatment plans.
Do you provide post-surgery nurse support or companions?
Yes, we offer comprehensive aftercare and post-surgery support, including private nurse companions for those traveling alone or requiring professional assistance during their recovery at a hotel.
How do I book an appointment?
You can easily book an appointment by contacting us via WhatsApp, calling our support line, or using the contact form on our website.